Range Cooking

Mercury range cookers are guaranteed for 3 years. The 3 year guarantee covers any mechanical breakdown and cosmetic deterioration associated with a manufacturing defect.

Range Cooker Warranty Exceptions
Items that are not included under the 3 year warranty include griddles, wok rings, grill pans, trivets, filters, light bulbs and other consumable accessories. Any damage caused other than through normal use. Breakdowns associated with cooking spillages. Cosmetic deterioration deemed to be normal wear and tear. Failure due to incorrect installation. Costs will be incurred if a service call is arranged and no fault is found.

Any defective parts covered by the warranty will be replaced free of charge, subject to reasonable access to the cooker being granted during normal working hours from Monday to Friday. Proof and date of purchase will be required prior to any service visit.

The warranty applies in this form to products bought and used within the UK and for domestic use only; it is not transferable. Products sold outside the UK will be covered by the terms of sale of that country's Mercury importer.

Mercury continuously seeks improvements in specification, design and production of products, so alterations will occasionally take place. Whilst every effort is made to produce up to-date information, this website should not be regarded as an infallible guide to current specification, nor does it constitute an offer for the sale of any particular product.